What is changing?
Effective January 27, 2026, BrokerBay is changing its name to Supra One. This is a branding update only. The service, features, and functionality you use today will remain the same.
Is BrokerBay going away?
No. BrokerBay is becoming Supra One as part of a broader alignment with Supra. The platform will continue to provide the same showing management capabilities.
Will this change affect how I use the system?
No. Your username, password, subscriptions, and settings will remain the same. The system will continue to work with all lockboxes.
What happens to the BrokerBay mobile app?
The BrokerBay app will transition to the Supra One app. Users will need to use the new 'S' Supra One app moving forward.
Do I need to download a new app?
If your device has automatic updates enabled, the app will update automatically. If not, you will be prompted to download the updated app from the App Store. The old version will no longer function until updated.
Where can I download the Supra One app?
Search for 'Supra' in the App Store and look for the Supra 'S' icon.
How do I access Supra One on a desktop?
You can continue to access Supra One through your MLS SSO home screen or directly at www.brokerbay.com. User will be asked to reset password.
Will I see other changes on January 27?
You may notice updated branding elements such as logos, colors, splash screens, and email templates. These are visual updates only and do not affect functionality.
Will BrokerBay continue to work with MLS platforms?
Yes. Supra One will continue to integrate with MLS platforms as part of the phased rollout.
Will there be additional updates after January 27?
Yes. Additional enhancements will continue over the coming months as Supra further integrates showing management and access tools.
Who do I contact for support?
Email: SupraSupport@honeywell.com
Phone: 1-877-699-6787
